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The Consumer Rights Directive requires all online sellers to provide a clear, easy-to-use withdrawal (cancellation) mechanism within post-purchase confirmations and account areas. Customers must be able to exercise their 14-day right of withdrawal via a dedicated button or link — not just a buried contact form. This isn't a new right; it's a new enforcement standard with real teeth.
The EU abolishes the €150 customs de minimis exemption on July 1, 2026. Every item shipped from outside the EU — regardless of value — now attracts a flat €3 customs duty. For a store shipping 500 orders/month with 2 items average, that's €3,000/month in new costs. Sellers without IOSS registration face additional carrier handling surcharges of €10–20 per parcel and a 15–25% parcel refusal rate from customers surprised by charges at the door.
Extended Producer Responsibility (EPR) requires non-EU online sellers to appoint an Authorized Representative in each EU member state where they sell physical goods in packaging. Your representative handles EPR registration, reporting, and fee payments on your behalf — proving you contribute to the EU's recycling and waste infrastructure costs. Selling without registration after this date risks marketplace suspension and enforcement action by national packaging registries.
Several EU countries now mandate PEPPOL-based electronic invoicing for B2B transactions. Belgium is live. France mandates e-invoicing for large companies from September 2026, with SMEs to follow. Germany mandates B2B e-invoicing receipt from January 2025 (already live), with sending mandates from 2027. Poland's KSeF system rolls out in 2026. If you invoice B2B customers in these countries without PEPPOL-compatible formats, your invoices will be rejected and tax deductibility denied.
A per-parcel handling fee of €0.50–2.00 is under active EU regulatory review to fund the customs processing infrastructure required by the July 2026 duty reform. This fee would apply to all inbound e-commerce parcels to cover the cost of the expanded customs data processing systems. The exact amount and implementation timeline are TBD — official announcement expected in Q2/Q3 2026. Watch this space.
From July 1, 2028, all EU-bound shipments will require structured customs data submission via the centralized EU Customs Data Hub portal. This means HS commodity codes, item-level descriptions, declared values, country of origin, and seller identity must be submitted in machine-readable format before shipment arrives. Ad-hoc or incomplete customs declarations will no longer be accepted — automated data matching will block non-compliant consignments at EU borders.
Too many deadlines, not enough time?
Cyplom specialises in EU compliance for e-commerce merchants — IOSS registration, EPR setup, customs data, and PEPPOL e-invoicing. One team, all deadlines covered.